Mass Spectrometry Instruments Ltd (MSI) was initially founded as a service and support business. Only after solidifying this customer support platform did MSI consolidate the service, support and spares aspect and venture into instrument production. As a result, service and support, both before and after the sale, is still a cornerstone of MSI. At MSI we view the sale of every one of our instruments as the start of a long-term relationship.
MSI is a small, privately owned company which boasts of many years of mass spectrometry experience in its dedicated workforce while still being small enough to provide the flexibility to suit each customer. The unique combination of our diverse but highly skilled team results in a focused company dedicated to high resolution mass spectrometer design, manufacture and support. With our highly experienced service and support team, there is no doubt that MSI has an on-going commitment to its instruments and to its customers.